While Americans struggle to finds jobs, some of the country's
biggest companies insist they're struggling just as hard to find workers
with the skills they need.
"We are interviewing 11 people to
find one qualified candidate," AT&T CEO Randall Stephenson told
CNNMoney in a recent interview. "It's stunning to me."
AT&T (T, Fortune 500),
which draws 90% of its revenue from the United States, says it's at a
disadvantage compared to other global technology giants. It sees a
growing talent gap between this nation and foreign countries,
particularly in highly technical fields, but it doesn't have the option
of outsourcing heavily.
"We have people putting fiber in
trenches, building cell site and installing set-top boxes in homes,"
Stephenson said. "Those aren't the kind of jobs you can fill abroad."
AT&T's
solution: A $350 million commitment to a program called "Aspire," which
provides grants to schools, non-profit organizations and researchers
for ventures aimed at increasing the country's high-school graduation
rate.
AT&T says it has spent $100 million on the program over
the past four years, but it recently scaled up its investment, pledging
an additional $250 million in funding over the next five years.
There's
irony to AT&T investing so heavily in developing its future
workforce while its thinning its current roster. AT&T has 256,000
employees, almost than 10,000 fewer than it had a year ago.
But
like its high-tech and telecom rivals, AT&T is weathering a sea
change in its increasingly digital industry. As its classic landline business dies off and its wireless business grows, the company needs workers with a new set of technical skills.
That's where Aspire comes in. One of the venture's features is a
job-shadowing program that has included more than 100,000 students so
far. The program made it up to AT&T's top ranks, with Stephenson
himself participating for a day.
Alex Elizardo, now a junior
finance major at the University of Texas, remembers the spring day in
2008 when he followed AT&T's CEO around the telecom giant's Dallas
headquarters.
"It all happened at a really fast pace," Elizardo
recalls. "He's always looking at the time and multi-tasks a lot. He'll
check the stock price, go to a meeting, check with his secretary, check
the stock price again, and go to another meeting."
The then-senior
in high school came away from the exhausting experience impressed by
how much Stephenson seemed to enjoy his job -- and by what a "financial
whiz" he appeared to be. Elizardo said the CEO's drive inspired him to
pursue a career in finance.
"Originally, I couldn't give anybody a
reason why I wanted to go to college," Elizardo said. "I wanted to go
to college because it was the right thing to do, but I didn't have a
strong sense to better myself. Participating in that day, I said, 'Hey,
this is what I want to do.' Now I would love to be a business executive
at a Fortune 500 company."
Obviously, Elizardo's case is
one-of-a-kind. Not every student with potential can get a kick in the
pants from a CEO of a major corporation.
But AT&T sees job
shadowing opportunity as a key outreach tool. The company cites a Junior
Achievement study that found 8 of 10 students who go through job
shadowing are significantly more likely to graduate than their peers who
don't.
"Small connections really can stir change in a child,"
says Charlene Lake, AT&T's head of the Aspire program. "They
understand that these jobs are within their reach."
AT&T
has partnered with government agencies like the Department of Education
as well as organizations like America's Promise Alliance and other
local efforts. The initiative is the core philanthropic program that
AT&T sponsors.
It's certainly not alone: Exxon Mobil (XOM, Fortune 500) has a big commitment to STEM (science, technology, engineering, and mathematics) training programs, and Google (GOOG, Fortune 500) runs similar initiatives.
Stephenson acknowledged that such programs go beyond altruism.
The
lion's share of AT&T's jobs are for workers out on the front lines,
deploying fiber, installing antennas and working directly with
customers. Those jobs don't require a lot of engineering talent, but
they do require quick learning and adaptability to new technologies,
Stephenson said.
The reward is a high-paying job: Many of the most-skilled variety pay between $90,000 and $130,000 a year, AT&T claims.
"This
is a bigger problem than $100 million can solve, but we've got to move
the needle on this," Stephenson said. "It's not a matter of choice for
us."
Techno Nigeria
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